1. Data Controller

The data controller responsible for your personal data is:

Domuss Property Service Ltd
Registered address:
15–17 Middle Street
Brighton
England BN1 1AL
United Kingdom

2. Personal Data We Collect

We may collect and process the following categories of personal data:

• Contact details such as name, email address and telephone number, provided voluntarily via contact forms, email or phone

• Information contained in enquiries or correspondence you send to us

• Technical data such as IP address, browser type, device information and website usage data (where cookies or analytics tools are used)

3. How We Use Your Personal Data

We process personal data for the following purposes:

• To respond to enquiries and communicate with potential or existing clients

• To provide information about our services

• To perform or prepare to enter into a contract

• To comply with legal or regulatory obligations

• To ensure the security and proper functioning of our website

• For legitimate business purposes, such as record-keeping and service improvement

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Performance of a contract or steps taken prior to entering into a contract

• Compliance with a legal obligation

• Your consent (where required, e.g. for marketing or cookies)

• Our legitimate interests, provided these do not override your rights and freedoms

5. Data Sharing

We do not sell your personal data.

Your data may be shared with trusted third parties only where necessary, such as:

• Website hosting or IT service providers

• Professional advisers (e.g. accountants or legal advisers)

• Public authorities where required by law

All third parties are required to handle your data securely and in accordance with applicable data protection laws.

6. International Transfers

If personal data is transferred outside the United Kingdom, we ensure that appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses, to protect your data in accordance with UK GDPR.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or reporting requirements.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate or incomplete data

• Request erasure of your personal data

• Request restriction of processing

• Object to processing

• Request data portability

• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details below.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or disclosure.

10. Cookies

Our website may use cookies to improve functionality and user experience. Where required by law, we will ask for your consent before placing non-essential cookies on your device.

Further details may be provided in a separate Cookie Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.

12. Contact Details

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Domuss Property Service Ltd
15–17 Middle Street
Brighton
England BN1 1AL
United Kingdom

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK data protection authority.